Preview Associate Professional in Human Resources

Getting Started

1 Human Resource Management- Definition, Objectives & Responsibilities

2 External Factors Impacting HRM

3 Types of Employee Classification

4 Human Resource Management vs Personnel Management

5 Human Resources- Organizational Vision, Mission & Values

6 Aligning HRM and Organizational Strategy

7 Human Resource Planning- Definition & Process

8 Human Resource Policies & Procedures

9 Five Phases of Strategic Human Resource Metrics Analytics

10 Strategic Human Resource Metrics- Human Capital

11 Strategic Human Resource Metrics- Recruitment & Hiring

12 Strategic Human Resource Metrics- Retention & Turnover

13 Strategic Human Resource Metrics- Labor & Revenues

14 Strategic Human Resource Metrics- Employee Satisfaction

15 Strategic Human Resource Metrics- Production & Sales

17 Strategic Human Resource Metrics- Production & Sales

18 Strategies for Choosing a Data Collection Technique

19 How to Construct Graphs from Data

20 Application Software for Personal, Enterprise & Workgroup Objectives

21 Database and Spreadsheet Software- Excel, Access, dBase & Lotus 1-2-3

22 Presentation Software & Graphic Suites- Purpose & Examples

28 Presentation Software & Graphic Suites- Purpose & Examples

29 Records Management Process in Organizations

30 Records Life Cycle- Definition & Stages

30 Records Life Cycle- Definition & Stages (2)

31 Maintaining Record Confidentiality

32 Human Resources- Service Delivery Tools

33 Human Resource Information Systems- Definition, Types & Examples

34 Human Resource Information Systems- Costs & Benefits to Employees, HR and Organizations

35 Job Design- Definition and Purpose

36 Empowerment and Job Design

37 Types of Job Redesign- Job Enrichment, Enlargement & Rotation

38 Reengineering Jobs for Continuous Improvement

39 The Importance of Job Specifications, Job Descriptions, and Position Descriptions

40 Four Methods of Job Evaluation- Ranking, Classification, Point & Factor Comparison

41 Job Sharing Definition, Advantages & Disadvantages

42 Analysis & Design in Performance Standardization

43 Organizational Design and Structure

44 Types of Traditional Organizational Designs- Simple, Functional & Divisional Designs

45 Types of Contemporary Organizational Designs- Matrix, Team & Network Designs

46 Strategy and Organizational Structure

47 What Are Organizational Goals- - Definition, Types & Examples

48 What is Organizational Culture- - Definition & Characteristics

49 Four Functions of Management- Planning, Organizing, Leading & Controlling

50 Operations Management- Definition & Fundamentals

51 Sales Management- Definition & Function

52 The Functions of Marketing Management

53 What is Data Management- - Definition & Tools

54 Why Communication Matters in the Workplace

55 Elements of Effective Communication in the

56 The Communication Process

57 Organizational Communication

58 Choosing Your Channel of Communication- Oral, Written, Visual & Electronic

59 What Are Cultural Barriers to Communication in the Workplace- - Definition & Examples

60 Human Resource Management- Hiring and Staffing

61 The Hiring Process- How Human Resource Managers Recruit and Hire Employees

62 Using Recruitment Events to Reach Candidates

63 Internal Recruitment- Definition, Methods & Process

64 External Recruitment- Advantages, Disadvantages & Methods

65 Common Staffing Selection Methods- Definitions, Interview Types, Pros & Cons

66 Common Compensation Systems- Salary, Hourly, Contractor, Pay-For-Performance

67 Wage and Hour Laws- Overview of the Fair Labor Standards Act

68 Compensation Equity- Definition & Importance

69 Mandatory vs Voluntary Benefits- Definition & Examples

70 Insurance & Flexible Benefits for Employees

71 Affordable Health Care Act- Description, Overview & Relevance to HR Management

72 Retirement Compensation Systems- 401(k) and Pensions

73 Incentive Compensation Plans- Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based

75 Organizational Incentive Programs- Profit Sharing, Gain Sharing, and Employee Stock Ownership

76 HR Compensation & Benefits- Definition & Policies

77 COBRA- Overview and Importance

78 Workers' Compensation- Overview and Description

79 Long-Term & Short-Term Disability Insurance

80 How Organizations Promote Work-Life Balance- Definition and Common Practices

81 Training Needs of an Organization

82 What Is Employee Training- - Benefits, Effects & Importance

83 Types of Employee Training Programs

84 New Hire Orientation- Importance of Training Design & Content

85 Methods for Training Employees- Mentoring, On-The-Job & Job Rotation

86 What Is Career Management and Development- - Definition and Purpose

87 Performance Management- Definition & Process

88 Role of HR in Succession Planning

89 Training Programs- Evaluation Techniques & Metrics

90 Performance Appraisals- Benefits and Challenges

91 Uses of Performance Appraisals- Administrative and Developmental

92 Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

93 Types of Performance Appraisal- Trait, Behavioral & Results

94 Common Appraisal Methods 1- Critical Incident, Graphic Rating Scale & BARS

95 Common Appraisal Methods 2- Narratives, Forced Choice & Forced Distribution

96 Performance Appraisal and 360 Feedback

97 What Is Management by Objective- - Defining the MBO Process

98 Job Dissatisfaction- Causes, Reasons and Employee Responses

99 What Is Employee Relations- - Definition & Concept

100 How to Empower Employees & Improve Employee Performance

101 Employee Motivation Programs- Incentives and Reward Systems

102 Reward Systems & Employee Behavior- Intrinsic & Extrinsic Rewards

103 Financial Rewards for Employees- Definition & Types

104 The Fundamentals of Employee Recognition Programs

105 Types of Reward & Recognition Programs

106 Strategies for Successful Employee Recognition Programs

107 Benefits of Employee Recognition Programs

108 Avoiding Common Pitfalls of Employee Recognition Programs

109 Types of Workplace Harassment- Verbal, Nonverbal, Physical & Visual

110 Bullying in the Workplace

111 Abusive Conduct in the Workplace- Definition & Prevention

112 What Is Conflict Resolution in the Workplace- - Skills, Techniques & Methods

113 Absenteeism and Turnover in the Workplace- Definition & Effects

114 Employee and Workplace Grievances- Definition & Types

114 Ensuring Privacy in the Harassment Complaint Process

115 Harassment Complaint Procedure for Employees

115 Retaliation in the Workplace- Definition & Laws

117 Employee Discipline in the Workplace- Procedures & Principle

118 Written Warnings in the Workplace- Examples & Concept

119 Common Methods of Employee Discipline- 'Hot Stove' and Progressive Discipline

120 Terminating an Employee- Process & Best Practices

121 Types of Termination- Attrition, Layoffs, Resignation, Retirement & RIF

122 Types of Internal Organizational Change- Structural, Strategic, People, and Process

123 Organizational Downsizing- Definition, Strategies & Business Impacts

Preview - Associate Professional in Human Resources - APHR